At NAKTO Official Site: www.e-bikes.com, we aim to provide every single customer with the perfect product at the best price, as well as the greatest SERVICE experience.
Return Policy
Return due to quality issues: NAKTO will pay the shipping cost of the return. Customer do not need pay any restock fee.
Returns due to non-quality issues: NAKTO does not support returns due to non-quality issues
Return contact Email: naktousa@gmail.com
Contact number: (714)603-7547
Return address:1683 Sierra Madre Circle，Placentia，CA,92870 ,USA
No returns after 14 days of receiving.
All return must contact the original seller. If you bought from one of our online dealer ,Ebay, Amazon, Walmart store,please contact the store seller.
Return steps:1.Take a photo or video to show the bike quality problem. 2.Send those evidence to NAKTO service email : naktousa@gmail.com.3.They will provide you a return label for free.
