• Email:naktousa@gmail.com / NAKTO Official Store, Lowest Price Guarantee ! / Enjoy 5% off now / Discount code "SUPVIP001"

NAKTO EBIKES Shipping Policy

All orders from our official NAKTO EBIKES website under this shipping policy.

Any questions please email us:naktousa@gmail.com 


  • Shipping time
        We still Open now from Monday to Friday (9:am to 5:00 pm on pertific time)

  • Shipping Date
        All ebikes in stock would shipped out in 1-3business days.

  • Delivery time
         In normal , ebikes would delivery in 3-5 business time.But now for COVID-19. It could happen many uncertain problems. 

  • Shipping Company
         We delivery by UPS ground

  • Free shipping
        Free shipping in US continent.

  • Shipping area

        We Ship Nationwide except Hawaii & Alaska.Puerto Rico and Canada 

As customer in Hawaii , Puerto Rico,and Canada, please email to naktousa@gmail.com

All of our products are shipped by UPS Ground . More than 10 bikes will send by the Truck.The truck company  will call you once it arrives to your destination terminal to schedule delivery time and date with you. Please make sure that someone will be present to receive the items and that you give us a valid day time phone number for them to contact you. Also be sure to fully inspect the shipment when it arrives and notify the driver of any damage or missing pieces.



  

  • PICK UP FROM THE WAREHOUSE IN Placentia CA

If you wish to pick up your order directly from the warehouse, you need to order  on site "www.e-bikes.com" first, then contact us to set up a pick-up date and time via email naktousa@gmail.com.The warehouse is so busy in those days,we only provide the pick up service.It is not cover the assembley service.Please attention!





  • HOW TO ASSEMBLE NAKTO EBIKES

NAKTO Electric Bikes are shipped 95% assembled. When you receive your bike, you just need to attach the front wheel, set up the handlebars and screw in the pedals, it is very easy .More assembly video please check our YouTube Channel here !



Orders made on Saturdays, Sundays and holidays will be processed on the following business day. 



* Please note that during holiday or busy season, there might be a delay in shipping out your unit, we want to make sure that your unit is completely checked before it leaves our warehouse.

 

Warehouse CA

Placentia Warehouse:
1683 Sierra Madre cir, Placentia, CA 92870

Monday to Friday
8:30-4:30 Pacific time
Call Us :1-(714)603-7547 or 1-855-9977297
Email:naktousa@gmail.com

 


The table and map below will guide you to estimate your expected delivery date.  

Your State

Expected Delivery Time

AZ, CA, CO, MT, NM, NV, OR, UT, WA, WY

2-4 business Days /+1-2 Business days for Ready to Ride.

AL, GA, IL, IN, LA, MI, MN, MO, ND, OH, OK, SD, TN, TX, WI, IA, AR, KS, NE

4-6 Business Days/ +1-2 Business days for Ready to Ride.

KY, ID, MS, NC, SC, VA

5-8 Business Days +1-2 Business days for Ready to Ride

CT, DC, DE, MA, ME, NH, NY, RI, VT, WV, FL, MD, NJ, PA

7-9 Business Days +1-2 Business days for Ready to Ride

shipping details

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